Q: How long does it take for a site to be completed?
A: Once we have agreed the details of the layout and content and based on a 4 page ‘brochure style’ website, it’s usually a week. The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it. The most common delay is waiting for content (text/images) to be sent by the client.
Q: Will we need to have a meeting in connection with the website design?
A: In the majority of cases a meeting isn’t necessary and most of my websites are generally completed with contact telephone and email only. We place suggested website designs onto the Internet in a private place where only you can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.
Q: When do i pay you?
A: You pay us just before your site is made live, you will be kept in close loop during the development stages of the website. Only when you are 100% satisfied, your site is made live. We request a 20% non-refundable deposit when the initial design is agreed.
Q: Once my website design is completed -what after sales service do you offer?
A: We fully support any website we design and we are always available should you encounter any problems or require any enhancements. Any minor changes can be made free, major changes that are more involving can be made at £40 hour + vat.
Q: In what format should I supply words and photographs about my business for my new website?
A: It is helpful to if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format.
Q: Will my website be Google friendly?
A: All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
Q: How do I update my website?
A: We build all our websites on wordpress. WordPress is a very well known Content Management System (CMS), you can read more about it on Wikipedia here. We will give you a basic overview of how to make minor changes, write a blog post, change text on an existing page etc. We will also make you aware of the Search Engine Optimisation implications of these changes and the things you must keep in mind while doing so.